Guests with Disabilities

Guests with Disabilities

Walt Disney World Resort is committed to providing access to as many Guests as possible. Specific accommodations are made for mobility disabilities, hearing disabilities, visual disabilities and service animals.

MOBILITY DISABILITIES

Walt Disney World Resort offers accommodations for Guests with mobility disabilities, including providing access to most attractions and offering rental wheelchairs and electric convenience vehicles (ECVs).

HEARING DISABILITIES

Assistive Listening systems, Reflective Captioning, Sign Language interpretation, Text Typewriter telephones, Handheld Captioning, Video Captioning and written aids are available to help Guests with hearing disabilities.

VISUAL DISABILITIES

Audio Description devices, Braille guidebooks and digital audio tours are available to help Guests with visual disabilities.

SERVICE ANIMALS

Trained service animals are welcome in most locations throughout Walt Disney World Resort; however, all service animals must remain on a leash or in a harness at all times and, please note, Cast Members are not permitted to handle service animals.

LIGHTING SENSITIVITIES

Should you or any member of your party have a photosensitivity or seizure disorder, we recommend that you check with your personal physician for specific instructions before visiting Walt Disney World Resort.

Show lighting effects, specialty lighting and other visual effects are used extensively. Lighting effects include strobe lights and other pulsating lighting effects, as well as:

• Exterior building accents (e.g., strobe-like effects incorporated in outdoor signs)
• Dance club lighting (e.g., mirror balls, flashing and spinning dance floor lights, among others)
• Other attraction and show effects (e.g., simulated lightning, explosions and chaser lights)

Entertainment, events and performances are continuously changing and their show environments can vary throughout the day, making it impossible to list all possible lighting combinations. Therefore we are unable to give a definitive listing of strobe or lighting effects.

ROOMS FOR GUESTS WITH DISABILITIES

Walt Disney World Resort hotels rooms provide added comfort and certain services for Guests with unique needs. Rooms for Guests with disabilities may include:

• Wheelchair-accessible bathrooms
• Wheelchair-accessible ramps and elevators
• Rooms designed for the hearing impaired
• Rooms to accommodate service animals

Specific features and services vary depending on the selected Disney Resort hotel. Please review the room descriptions for more detailed information.

If traveling with a large party to assist someone with a disability, Disney Resort Hotels offer spacious rooms for 5 Guests or more.